1. Information We Collect
At SewMaster Academy, we collect information you provide directly to us, such as:
- Name and contact information when you register for courses
- Payment information for course enrollment
- Learning preferences and skill level assessments
- Course completion data and project submissions
- Communication preferences and feedback
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our sewing courses and educational content
- Process enrollments and manage your account
- Send course updates, materials, and educational resources
- Respond to your questions and provide customer support
- Analyze usage patterns to enhance our teaching methods
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations under Canadian law
- With trusted service providers who assist in course delivery
- To protect the rights and safety of our students and instructors
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission and secure server infrastructure.
5. Canadian Privacy Laws
As a Canadian-based academy, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Withdraw consent for certain uses of your information
- File a complaint with the Privacy Commissioner of Canada
6. Cookies and Tracking
We use cookies to enhance your learning experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.
7. Contact Information
If you have questions about this privacy policy or how we handle your personal information, please contact our Privacy Officer at:
Email: privacy@sewmaster-academy.com
Address: SewMaster Academy Privacy Office
123 Creative Arts Boulevard, Toronto, ON M5V 3A8, Canada